What you will do here ?

• Maintaining a positive, empathetic, and professional attitude toward customers at all
  times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, quotation , invoices, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

What you are looking for ?

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers of words , excels .
• Experience working with customer support.

If this sounds like you, let’s get in touch!
Please send your application and motivation letter to
hr@muuuse.net